SHIPPING

Order Processing Time
All orders placed will be shipped with in 2 business day.

Shipping Delivery Times
Our main priority is getting your order to you as quickly as possible for you to enjoy.

All orders placed via our online store are shipped with Australia post via parcel post or express parcel post.

Parcel post (same State) 2-4 business days

Parcel Post (Interstate) 3-6 business days

Express post parcel (Same State) 1-2 business days

Express post parcel (Interstate) 1-3 business days

Please note this is an estimate only and once it is with Australia Post we can not control how long it takes to get to you.

All orders are signature on arrival so if you are not at home during the delivery it will most likely be at your local or closest post office. If you would rather your parcel left with out a signature at home please make sure this is noted in your notes under the order.

Order Tracking
Once your order has been dispatched with Australia Post you will receive an email with a tracking number and shipping notification. All orders can be tracked through the Australia Post website using your tracking number.

Please be aware once your parcel has left the store they become the property of Australia Post. Parcels can be tracked on the Australia Post website using your tracking number.

With Emmy Loo is not legally responsible for lost or damaged goods however, if your parcel does not reach you when expected we will do all we can to help you track your order and locate your parcel. Please contact us by email hello@withemmyloo.com.au with all your order details.

In Store Pick Up
We offer in store pick up during business hours shown here.
From our store in Tanunda:
1B Elizabeth Street, Tanunda SA 5352
Select In Store Pick Up from the shipping options at checkout.
We will process your order within 24hours and we will send an email when your order is ready for collection.
Please bring your Pick Up email when you collect.